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Frequently Asked Questions

Find answers to the most common questions about MarketRate, our data, and your account.

General

MarketRate is a real-time financial monitoring platform that aggregates live exchange rates, cryptocurrency prices, commodity prices, mortgage rates, and credit card rates into a single, easy-to-use dashboard. We help you track the markets that matter to you.

Yes. MarketRate is completely free to use. You can browse live rates, create an account to save favorites, build a watchlist, and set price alerts at no cost.

No. You can view all live rates without creating an account. However, signing up gives you access to personalized features like favorites, watchlists, and price alerts.

Our forex and cryptocurrency rates are updated regularly throughout market hours. Mortgage and credit card rates are updated daily based on the latest data from our trusted financial data partners.

Rates & Data

We aggregate data from multiple reputable third-party financial data providers. Our sources cover major forex pairs, cryptocurrencies, precious metals, mortgage products, and credit card offerings. All data is sourced in real-time or near real-time depending on the asset class.

We track five major categories: Forex (currency exchange rates), Cryptocurrencies (Bitcoin, Ethereum, and more), Metals & Commodities (gold, silver, platinum), Mortgage Rates (30-year, 15-year, ARM), and Credit Card Rates (average APR, balance transfer, cash back).

MarketRate is designed for informational purposes only. While we strive for accuracy, rates may be delayed or differ from live trading prices. Always consult your broker or financial advisor before making trading or investment decisions.

Yes. Each asset detail page includes a historical price chart so you can see how rates have changed over time. You can view data across different time ranges to understand trends and patterns.

Account & Features

After creating an account, navigate to the Alerts page or click the bell icon on any rate card. You can set alerts for specific price thresholds — we will notify you by email when a rate crosses your target.

Favorites (bookmark icon) let you save individual assets for quick access. Your Watchlist (My Rates page) is a curated view of all your saved assets in one place, making it easy to monitor the rates you care about most.

Click "Forgot Password" on the login page and enter your email address. We will send you a password reset link that is valid for 10 minutes. Follow the link to create a new password.

Yes. Go to your Account Settings page (click your avatar in the header) to update your name, email, phone number, and password.

Currency Exchange

Yes. Please call 877-723-3391 for rates or email us at info@safedinar.com. If you are interested in placing a large order (over $10,000 US Dollars), please call us directly so that we can discuss volume discounts.

Processing time varies by currency and order size. Most orders are processed within 1-3 business days. Larger orders may require additional verification and could take up to 5 business days.

Our exchange rates include a small spread which covers our service fees. There are no hidden fees or additional charges beyond the quoted rate at the time of your transaction.

Yes. Once your order is placed, you will receive a confirmation email with tracking information. You can also log into your account to view the status of all your orders in real-time.

We support over 30 currencies for exchange including Iraqi Dinar, Vietnamese Dong, Indonesian Rupiah, and many more. Visit our rates page to see the full list of supported currencies and their current exchange rates.

Still have questions? Reach out to us at support@marketrate.com